Dan Nelson agrees to work with disgruntled customers and improve business practices.

DES MOINES, IA – Tonight, at a meeting with representatives of Des Moines Citizens for Community Improvement’s (CCI) Predatory Car Sales Task Force; Dan Nelson, President of Dan Nelson Auto Network, (via telephone) committed to work with disgruntled CCI members who purchased vehicles from Dan Nelson Auto Network. Many of these purchases were older, unreliable vehicles that were sold at inflated prices and financed with loans with a 24.95% interest rate.

Linda Stanley, former Dan Nelson customer and member of CCI’s Predatory Car Sales Task Force noted that, “Tonight’s meeting was the first step in what will hopefully be a successful negotiation process with Dan Nelson.”

Mr. Nelson committed to assisting Dan Nelson customers, past and present, on the Task Force by:

• seriously considering their written proposals for resolution and having face to face negotiations with those customers whose proposal he initially rejects.
  
• refiguring their past and future loan payments based on a fair price and interest rate.

In addition, Mr. Nelson agreed to revise his business practices by doing the following:

• clearly and fully disclosing the sale price on all vehicles sold.
  
• disclosing an accurate and complete vehicle history.
  
• putting all promises made by the sales team in writing.
  
• allowing potential customers to leave with a draft of the purchase agreement and the vehicle to have a mechanic inspect it.
  
• let customers choose the vehicle they purchase.
  
• sell CNAC/J.D. Byrider vehicles at the NADA Fair Market Price.

Mr. Nelson agreed to meet with CCI’s Predatory Car Sales Task Force within 30 days to further discuss these issues and negotiate resolution for individual customers.

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