Members stop inflated billing!

In May, residents of the Starlight Trailer Park in Marshalltown, and members of Latinos en Acción de CCI teamed up to hold the trailer park owner accountable for inflating water bills.


When they calculated what the water bills would have been if they had paid the city directly, residents found that the trailer park management was charging them nine times the amount that Marshalltown Water Works was charging. One resident’s monthly water bill alone was $220.66!


Members immediately contacted the owner, asking for a meeting to discuss the issue and get refunds. The owner responded and by June, residents’ bills were significantly smaller. In August a meeting was held to develop a specific plan for how members would be refunded. The owner committed to credit everyone who was overcharged by October 1.


“I feel good about our victory. We couldn’t have done it without the help of CCI. Our park is more united now because we have worked together to make the owner hear our concerns,” said CCI member Maria Elena Rodriguez, who lives in the Starlite Trailer Park.

posted 11/4/05

 


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